Introduction
Teamup Pickup Sports O.E. ("TeamUp," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application and services.
Information We Collect
We collect information about you in the following ways:
- Information you provide: When you create an account, book a venue, or match with other players, we collect personal information such as your name, email address, and phone number.
- Information from your use of our Services: We collect information about your interactions with our Services, such as booking history, player matching preferences, and communication with other users.
- Information from third parties: We receive information from payment processors to confirm that your transactions have been successful.
Payment Processing (Stripe)
Your financial security is a priority.
- No Storage of Payment Data: TeamUp does not collect, process, or store your credit card numbers, CVV codes, or bank details on our own servers.
- Stripe: All payments are handled directly by Stripe. When you pay for a ticket or fee, you are providing your information to Stripe. They provide us only with a confirmation that the payment was completed. We encourage you to review Stripe’s Privacy Policy for more details on how they handle your data.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services.
- Facilitate sports venue bookings and player matches for Football, Padel, Tennis, and Basketball.
- Process payments and send you transactional information.
- Communicate with you about your account and matches.
- Comply with legal obligations under Greek and EU law.
Sharing Your Information
We may share your information with:
- Venues: To facilitate your bookings and ensure you can access the sports facilities.
- Other Users: To facilitate player matching (e.g., showing your name and skill level to potential teammates or opponents).
- Service Providers: Third-party companies that help us provide our Services, such as hosting providers and Stripe.
- Legal Authorities: To comply with legal obligations or to protect the safety of our users.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access. However, no internet transmission is ever 100% secure. By using Stripe, we ensure your payment data is handled by industry-standard encryption.
Your Rights
Under the GDPR (General Data Protection Regulation), you have the right to:
- Access and receive a copy of your personal data.
- Correct any inaccurate or incomplete data.
- Request the deletion of your personal data.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time.
- To exercise these rights, please contact us at support@teamupsports.gr.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or via email. Your continued use of TeamUp after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@teamupsports.gr.